英语投诉信(精选3篇)

英语投诉信 篇一

Dear Customer Service,

I am writing to express my extreme dissatisfaction with the recent experience I had at your store on Main Street. I believe it is important to bring this matter to your attention as I have been a loyal customer for several years and have never encountered such poor service before.

On the afternoon of February 15th, I visited your store to purchase a new laptop. Upon entering, I noticed that the store was quite busy, which I understand can sometimes lead to longer waiting times. However, what followed was beyond my expectations of poor service.

I approached one of your sales representatives, Mr. Johnson, and asked for assistance in choosing a laptop suitable for my needs. Not only did he seem disinterested in helping me, but he also appeared to be preoccupied with his phone. It was evident that he was not paying attention to my questions or concerns.

After several minutes of waiting for Mr. Johnson to provide assistance, I decided to approach another sales representative. This time, I was greeted by Ms. Smith. While she was more attentive and willing to help, her lack of knowledge about the product was evident. She struggled to answer my questions and seemed unsure of the specifications of the laptops in stock.

Furthermore, the overall atmosphere in the store was chaotic and unorganized. The shelves were messy, and it was difficult to find the products I was looking for. The lack of staff presence on the sales floor only added to the inconvenience and frustration I experienced during my visit.

I must emphasize that this level of service is unacceptable, especially considering the reputation your store has built over the years. As a customer, I expect to be treated with respect and to receive assistance from knowledgeable staff members. Unfortunately, my recent experience did not meet these expectations.

I kindly request that you take immediate action to address these issues and ensure that future customers do not have to endure such poor service. I suggest providing additional training for your staff members to improve their product knowledge and customer service skills. Additionally, it would be beneficial to have more staff members available on the sales floor during peak hours to provide efficient assistance to customers.

I hope that my feedback will be taken seriously and that appropriate measures will be taken to rectify the situation. I value the relationship I have with your store and believe that with the necessary improvements, it can continue to be a reputable establishment.

I look forward to hearing from you regarding the actions taken to address my concerns.

Yours sincerely,

[Your Name]

[Your Contact Information]

英语投诉信 篇二

Dear Customer Service,

I am writing to express my deep disappointment with the recent experience I had at your hotel during my stay from March 10th to March 15th. I believe it is important to bring this matter to your attention as I had expected a higher level of service based on the reputation of your establishment.

Firstly, upon checking in, I was assigned a room that was not cleaned properly. The bathroom was dirty, and there were used towels left behind from the previous guest. This immediately gave me a negative impression of the cleanliness standards in your hotel.

Furthermore, the staff members at the front desk were unhelpful and unfriendly. I approached them with a simple request for a restaurant recommendation, and they seemed annoyed and unwilling to assist. Their lack of professionalism was evident, and it left me feeling unwelcome and undervalued as a guest.

Additionally, the noise level in the hotel was unbearable. I was constantly disturbed by loud noises coming from the adjacent rooms and the hallway. Despite requesting a quiet room upon check-in, it seemed as though no effort was made to fulfill this request. The lack of consideration for the comfort of guests is highly disappointing.

Lastly, the breakfast service was chaotic and disorganized. The buffet was poorly stocked, and there was a long wait for a table. The staff members were overwhelmed and appeared to be unable to handle the number of guests. The quality of the food was also below par, with some items not being freshly prepared.

Overall, my experience at your hotel was far below my expectations. I believe that as a guest, I should be provided with clean and comfortable accommodations, friendly and helpful staff members, and a peaceful environment. Unfortunately, these expectations were not met during my stay.

I kindly request that you take immediate action to address these issues and improve the overall experience for future guests. It is crucial to ensure that the staff members are trained to provide excellent customer service and that the cleanliness and noise levels are maintained at an acceptable standard.

I hope that my feedback will be taken seriously, and that the necessary improvements will be made. I look forward to hearing from you regarding the actions taken to address my concerns.

Yours sincerely,

[Your Name]

[Your Contact Information]

英语投诉信 篇三

英语投诉信范文

　　英文投诉信是怎么样的呢?下面我们以前看看小编整理的英文投诉信范文，欢迎大家参考!

　　1.

　　Dear Sir or Madam,

　　I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

　　To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

　　Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

　　Yours sincerely,

　　Zhang Wei

　　2.

　　Dear_____,

　　①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

　　③The reason for my dissatisfaction is _____(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______ (抱怨的第二个方面). ⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果).

　　⑦I appreciate it very much if you could _____(提出建议和请求), preferably ______(进一步的'要求), and I would like to have this matter settled by _____(设定解决事情最后期限). ⑧Thank you for your con

　　Yours sincerely,

　　Li Ming

　　3.

　　To Whom It May Concern，

　　①I am writing to complain about the poor service of yourI received when.

　　②The causes for my dissatisfaction lie upon three points as follows: 1) _____ (抱怨内容的一个方面); 2) _____ (抱怨内容的另一方面); 3) (抱怨内容的第三个方面). ③Under these circumstances, I find it difficult to(客观的评论).

　　④I am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution. ⑤I would be grateful if you could _____(表达本人的愿望)as soon as possible.

　　Yours sincerely,

　　Li Ming