商务英文道歉信【优质5篇】

商务英文道歉信 篇一

Apology Letter for Late Delivery

Dear [Customer's Name],

I am writing this letter to sincerely apologize for the late delivery of the products you ordered from our company. I understand the inconvenience this has caused you and I deeply regret any negative impact it may have had on your business operations.

Unfortunately, an unforeseen issue occurred during the production process which resulted in a delay in the delivery of your order. We take full responsibility for this delay and assure you that we are taking immediate steps to rectify the situation and prevent any future occurrences.

Rest assured that we are working diligently to expedite the delivery process and you can expect to receive your order within the next [number of days]. We understand the importance of timely delivery and we are committed to meeting your expectations.

To compensate for the inconvenience caused, we would like to offer you a [discount/credit] on your next order with us. Additionally, we will be providing you with regular updates regarding the status of your delivery until it reaches your doorstep.

Once again, please accept our sincerest apologies for the late delivery. We value your business and are committed to providing you with the highest level of service. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [phone number] or [email address].

Thank you for your understanding and patience.

Yours sincerely,

[Your Name]

[Your Position]

[Company Name]

商务英文道歉信 篇二

Apology Letter for Error in Invoice

Dear [Customer's Name],

I am writing this letter to apologize for the error in the invoice we sent you for the recent purchase you made from our company. We understand the inconvenience this may have caused you and we take full responsibility for the mistake.

Upon reviewing our records, we discovered that there was a calculation error in the total amount due on the invoice. We deeply regret any confusion or frustration this may have caused you. Please be assured that we are taking immediate steps to rectify the situation and ensure that such errors do not occur in the future.

We have already updated the invoice with the correct total amount due, which is [correct amount]. Additionally, we have taken measures to review and enhance our invoicing process to prevent similar errors from happening again.

To show our commitment to your satisfaction, we would like to offer you a [discount/credit] on your next purchase with us as a token of our apology. We highly value your business and strive to provide you with the highest level of service.

Once again, please accept our sincerest apologies for the error in the invoice. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [phone number] or [email address]. We appreciate your understanding and patience.

Thank you for your continued support.

Yours sincerely,

[Your Name]

[Your Position]

[Company Name]

商务英文道歉信 篇三

　　Dear Mr. Johnson

　　Thank you very much for your letter of 3 May 2004.

　　We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.

　　The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.

　　Your sincerely

xxx

xxxx/xx/xx

商务英文道歉信 篇四

　　Dear Mr. Grison

　　Thank you for your letter of 6 May 2004 concerning the faulty tableware.

　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

xxx

xxxx/xx/xx

商务英文道歉信 篇五

　　Dear Sir.

　　I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

　　Best regards

xxx

xxxx/xx/xx