酒店英文道歉信【实用4篇】

酒店英文道歉信 篇一

Dear Valued Guest,

I am writing this letter to express my sincere apologies for the inconvenience and discomfort you experienced during your recent stay at our hotel. We deeply regret the shortcomings that occurred and assure you that we take your feedback seriously.

First and foremost, we would like to apologize for the noise disturbance that you encountered during your stay. We understand that a peaceful and quiet environment is essential for a comfortable stay, and we failed to meet your expectations in this regard. We have taken immediate action to address this issue and have implemented measures to ensure that such incidents do not recur in the future.

Furthermore, we apologize for the inconvenience caused by the delay in room service. We understand that prompt and efficient service is crucial for a pleasant stay, and we apologize for falling short in this area. We have conducted an internal investigation to identify the root cause of the delay and have taken steps to improve our service delivery.

In addition, we acknowledge the inconvenience caused by the malfunctioning air conditioning in your room. We understand that a comfortable temperature is vital for a good night's sleep, and we are truly sorry for the discomfort you experienced. Our maintenance team has been alerted to this issue, and we assure you that it will be promptly resolved.

We deeply value your feedback and would like to assure you that we are committed to making the necessary improvements to provide a better experience for our guests. Your satisfaction is of utmost importance to us, and we would appreciate the opportunity to make it right. In light of the inconveniences you faced, we would like to offer you a complimentary one-night stay at our hotel upon your next visit. We hope that this gesture can help restore your trust in us.

Once again, we apologize for the inconveniences you encountered and thank you for bringing them to our attention. We assure you that we have taken immediate action to address these issues and prevent them from recurring. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the near future.

Yours sincerely,

[Your Name]

[Hotel Name]

酒店英文道歉信 篇二

Dear Mr./Ms. [Guest's Last Name],

I am writing this letter on behalf of [Hotel Name] to extend our sincere apologies for the unpleasant experience you had during your recent stay at our hotel. We deeply regret the inconveniences caused and assure you that we take your feedback seriously.

Firstly, we apologize for the unsatisfactory cleanliness of your room upon check-in. We understand the importance of a clean and well-maintained accommodation, and we apologize for falling short in this aspect. We have addressed this issue with our housekeeping team and have implemented additional training and quality control measures to ensure that such incidents do not occur in the future.

Furthermore, we apologize for the inconvenience caused by the malfunctioning Wi-Fi service during your stay. We understand the significance of a reliable internet connection, especially for business travelers, and we are truly sorry for the inconvenience you faced. Our IT department has been alerted to this issue and is working diligently to rectify it.

Additionally, we acknowledge the inconveniences you encountered during breakfast service. We understand the importance of providing a wide range of fresh and delicious options to cater to our guests' preferences, and we apologize for the limited choices available during your visit. We have taken immediate action to address this issue and have revised our menu to offer a more diverse and satisfying breakfast experience.

We genuinely value your feedback and are committed to making the necessary improvements to provide a better experience for our guests. Your satisfaction is of utmost importance to us, and we would like to offer you a complimentary upgrade to a suite upon your next visit as a gesture of goodwill. We hope that this can help restore your trust in our hotel.

Once again, please accept our sincerest apologies for the inconveniences you encountered during your stay. We assure you that we have taken immediate action to address these issues and prevent them from recurring. We appreciate your patronage and hope to have the opportunity to welcome you back to our hotel in the near future.

Yours sincerely,

[Your Name]

[Hotel Name]

酒店英文道歉信 篇三

　　Dear XXX:

　　We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you

may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager

酒店英文道歉信 篇四

　　dear xxx:

　　i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

　　but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

　　yours truly,

　　xxx