投诉信范文英语(推荐6篇)

投诉信范文英语 篇一

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the service I received at your store on [date]. I am a frequent customer of your establishment and have always been pleased with the level of service provided. However, my recent experience has left me extremely disappointed.

On the aforementioned date, I visited your store to purchase a new laptop. I approached one of your sales representatives, Mr. Smith, to inquire about the different models available. I found his attitude to be dismissive and unhelpful right from the start. He seemed disinterested in assisting me and gave short, vague answers to my questions.

Despite his lack of enthusiasm, I decided to proceed with the purchase and asked Mr. Smith for his recommendation on the best laptop for my needs. He provided minimal information and did not offer any insights or suggest alternatives. It was evident that he was not knowledgeable about the products he was selling.

Furthermore, when I asked about the warranty options, Mr. Smith seemed annoyed and impatient. He simply handed me a brochure without explaining the details or answering any of my concerns. This lack of professionalism and disregard for customer service is completely unacceptable.

To add to my frustration, when it came time to complete the transaction, Mr. Smith made multiple errors in processing the payment. He seemed flustered and disorganized, causing unnecessary delays and inconvenience. This level of incompetence is unacceptable for a reputable establishment like yours.

I am deeply disappointed by the overall experience I had at your store. The lack of professionalism, knowledge, and customer service exhibited by Mr. Smith reflects poorly on your company. I expect better treatment as a loyal customer and hope that you will take appropriate action to rectify this situation.

I kindly request a refund for my purchase and an assurance that you will address the issues raised in this complaint. I hope that you value your customers and their satisfaction, and that you will take immediate steps to improve the service at your store.

I trust that you will handle this matter promptly and effectively. I look forward to a resolution and a satisfactory response within 10 business days. Should I not receive a satisfactory response, I will be forced to escalate this complaint to the relevant consumer protection authorities.

Thank you for your attention to this matter.

Yours faithfully,

[Your Name]

[Your Contact Information]

投诉信范文英语 篇二

Dear Customer Service Manager,

I am writing to express my disappointment with the recent experience I had at your hotel, which has left a lasting negative impression. I believe it is important for you to be aware of the issues I encountered during my stay.

Firstly, upon arrival, I was greeted by a receptionist who was visibly disinterested in her job. She provided minimal information about the hotel facilities and failed to mention any important details, such as breakfast timings or the availability of Wi-Fi. Her lack of enthusiasm and professionalism was disheartening.

Furthermore, the room I was assigned to was not up to the standards I expected. The cleanliness was subpar, with visible stains on the carpet and a lingering odor. The bathroom was also in need of attention, with mold present on the tiles and a broken showerhead. This level of neglect is unacceptable for a hotel of your reputation.

Additionally, the noise levels in the hotel were excessive, making it difficult for me to relax and get a good night's sleep. There seemed to be a lack of consideration for guests' comfort, as loud music and shouting could be heard throughout the night. This disrupted my stay and further contributed to my dissatisfaction.

Moreover, the breakfast provided at your hotel was far from satisfactory. The food options were limited and the quality of the items served was poor. The lack of variety and taste left me disappointed and unsatisfied.

Overall, my experience at your hotel fell far short of my expectations. I had hoped for a comfortable and enjoyable stay, but instead, I encountered numerous issues that impacted my overall experience. I believe it is crucial for you to address these concerns in order to improve the quality of service provided.

I kindly request a refund for my stay as a gesture of goodwill and acknowledgement of the inconvenience caused. Furthermore, I urge you to take immediate action to rectify the issues mentioned above and ensure that future guests do not encounter similar problems.

I trust that you will handle this matter promptly and effectively. I look forward to a resolution and a satisfactory response within 10 business days. Should I not receive a satisfactory response, I will be forced to share my experience on relevant review platforms and social media channels.

Thank you for your attention to this matter.

Yours sincerely,

[Your Name]

[Your Contact Information]

投诉信范文英语 篇三

投诉信

Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.

Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

范文：

June 23, 20__

Dear Sir or Madam,

I’m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.

Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn’t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.

I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can’t, I am afraid that I will request for full amount of refund or a new air conditioner.

I would appreciate all your assistance in this matter. If you have any questions, please don’t hesitate to contact me. Look forward to your reply.

Yours Sincerely,

Li Ming

投诉信范文英语 篇四

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your company.

The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)

英文投诉信12-19

投诉信范文英语 篇五

Dear Sir or Madam,

I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

Yours sincerely

Li Ming

投诉信范文英语 篇六

Dear Mr. Gao,

I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.

Yours Sincerely

XXX