投诉信英语范文(通用6篇)

投诉信英语范文 篇一

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and disappointment regarding the poor service I received at your restaurant, which is located on Main Street. I visited your establishment on the evening of July 15th, 2021, with my family, and our experience was far from satisfactory.

Firstly, the waiting time was unacceptable. We arrived at the restaurant at 7:30 pm and were told that there would be a short wait for a table. However, we ended up waiting for over an hour before being seated. The lack of organization and communication among your staff was evident, as we observed several empty tables throughout our wait.

Moreover, the quality of the food was far below our expectations. We ordered a variety of dishes, including steak, pasta, and seafood. Unfortunately, all the dishes were either overcooked or undercooked. The steak was tough and tasteless, the pasta was mushy, and the seafood had a strong odor. It was clear that the kitchen staff did not pay attention to the quality of the ingredients or the cooking process.

Furthermore, the attitude of the waitstaff was unprofessional and indifferent. Our server was inattentive and rarely checked on our table. When we tried to raise our concerns about the food, we were met with dismissive responses and a lack of willingness to address the issue. This lack of customer service and empathy only added to our disappointment.

As a loyal customer who has dined at your restaurant on numerous occasions, I expected a much better experience. The poor service, subpar food, and unprofessional attitude of your staff have left a negative impression on me and my family. We felt undervalued and disrespected as customers, which is unacceptable.

I kindly request that you take immediate action to rectify these issues. I suggest implementing better staff training to improve customer service and ensure that the quality of the food meets the expected standards. Additionally, I would appreciate a refund for the unsatisfactory meal we had.

I hope that you will take my complaint seriously and make the necessary changes to prevent other customers from experiencing the same disappointment. I look forward to hearing from you regarding the actions you will take to address my concerns.

Yours faithfully,

[Your Name]

投诉信英语范文 篇二

Dear Customer Service,

I am writing to express my extreme dissatisfaction with the recent purchase I made from your online store. On July 10th, 2021, I ordered a laptop with the order number 12345678, and I am deeply disappointed with the product I received.

Firstly, the laptop I received was not the model I had ordered. I specifically selected a high-performance laptop with advanced graphics capabilities, as I require it for my work. However, the laptop I received was a basic model with significantly lower specifications. This mistake is unacceptable, as it severely affects my ability to perform my job efficiently.

Furthermore, the laptop I received was in poor condition. The packaging was damaged, and there were several scratches and dents on the laptop itself. It is evident that the product was not handled with care during the shipping process. This level of negligence reflects poorly on your company's commitment to providing quality products.

Moreover, the customer service I received when I contacted your support team was disappointing. I called your helpline multiple times, but each time I was met with long waiting times and unhelpful representatives. The lack of urgency and professionalism in addressing my concerns only added to my frustration.

As a loyal customer who has made several purchases from your store in the past, I expected a much better experience. The incorrect product, poor condition, and lack of satisfactory customer service have left me deeply unsatisfied.

I kindly request that you take immediate action to resolve this matter. I would like to receive the correct laptop model as soon as possible, in pristine condition. Additionally, I would appreciate compensation for the inconvenience and frustration caused by this entire ordeal.

I hope you will take my complaint seriously and make the necessary changes to prevent similar issues from occurring in the future. I look forward to a prompt resolution to this matter.

Yours faithfully,

[Your Name]

投诉信英语范文 篇三

Dear Sir or Madam，

I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。

Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。

With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。

Yours,

XX

投诉信英语范文 篇四

To whom it may concern，

I am one of your customers(顾客)。 I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago， but I didn’t receive them until yesterday。 And much to my disappointment， the books were so poorly packed up that the cover of one book was torn。 To make matters worse， it is not a plete set， as I found one book missing。

I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem。 I hope that you either return my money or deliver a new set of books to me。 Besides， I’d like to be informed of the process of your dealing with my plaint。

Looking forward to your reply。

Sincerely，

Wang Ling

投诉信英语范文 篇五

投诉信

Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.

Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

投诉信英语范文 篇六

[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Ming" instead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully，

Li Ming

[文章点评]

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。