投诉信英文范文(精彩6篇)

Complaint Letter Sample – Article One

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and disappointment with the poor service I received at your establishment on [date]. I believe it is important to bring these issues to your attention in order to improve the quality of service provided to your customers.

On the aforementioned date, I visited your restaurant with a group of friends for a special occasion. However, our experience was far from satisfactory. Firstly, when we arrived, we were not greeted by any staff members and had to wait for several minutes before someone acknowledged our presence. This initial lack of attention set the tone for the rest of our visit.

Furthermore, the wait staff was incredibly slow and inattentive. It took an excessive amount of time for them to take our orders and bring us our drinks. Throughout the evening, we had to repeatedly flag down waiters to request simple things such as napkins and condiments. This lack of basic service was frustrating and greatly impacted our overall enjoyment of the evening.

Moreover, the quality of the food was subpar. The dishes we ordered were not cooked to our specifications and lacked flavor. Additionally, some of the ingredients used were clearly not fresh, which was evident in the taste and presentation of the dishes. Considering the reputation of your establishment, we expected much higher standards.

Lastly, I would like to bring to your attention the unprofessional behavior of one of your employees. One of the waiters was rude and dismissive when we expressed our dissatisfaction with the service. This type of attitude is completely unacceptable and reflects poorly on your establishment.

In light of these issues, I strongly urge you to take immediate action to rectify the situation. I suggest conducting thorough training sessions for your staff members to improve their customer service skills. Additionally, it is crucial to ensure the quality and freshness of the ingredients used in your dishes. Lastly, addressing the behavior of your employees is essential in maintaining a positive image for your establishment.

I hope that my feedback will be taken seriously, and that you will make the necessary changes to prevent other customers from having a similar negative experience. I look forward to receiving a prompt response and a resolution to these issues.

Yours faithfully,

[Your Name]

Complaint Letter Sample – Article Two

Dear Sir/Madam,

I am writing to express my utmost dissatisfaction regarding the recent service I received at your hotel. I believe it is important to bring these issues to your attention in order to rectify the situation and improve the quality of service provided to your guests.

During my stay at your hotel from [dates], I encountered multiple problems that greatly affected my overall experience. Firstly, upon arrival, I was shocked to discover that my reserved room was not available. Despite making a reservation well in advance, I was informed that there was a mix-up and no rooms were available. This lack of organization and communication is completely unacceptable.

Furthermore, the cleanliness of the room I was eventually assigned to was extremely disappointing. The bathroom had not been properly cleaned, and there were visible stains on the bedding. Additionally, the room had a musty odor, which made it difficult for me to feel comfortable during my stay.

Moreover, the noise levels in the hotel were unacceptably high. I was constantly disturbed by loud music and conversations coming from neighboring rooms and the hotel's common areas. This lack of consideration for guests' comfort greatly impacted my ability to rest and relax during my stay.

Lastly, the attitude of some of your staff members was unprofessional and disrespectful. I encountered multiple instances where I was met with rudeness and indifference when I approached them with questions or requests. This type of behavior is simply unacceptable in the hospitality industry.

In light of these issues, I strongly urge you to take immediate action to address these concerns. It is essential that you improve the organization and communication within your hotel to prevent future mix-ups and inconveniences. Additionally, thorough cleaning and maintenance of the rooms should be a priority to ensure the comfort and satisfaction of your guests. Lastly, providing proper training to your staff members regarding customer service and professionalism is imperative.

I hope that my feedback will be taken seriously, and that you will make the necessary changes to prevent other guests from having a similar negative experience. I look forward to receiving a prompt response and a resolution to these issues.

Yours faithfully,

[Your Name]

投诉信英文范文 篇三

Florence Trunkemeyer

College of Business

Ball State University

Muncie， IN 47300

November 15， 1998

General Computer Corporation

Engineering Department

P。O。 Box 73219

Fort Worth， TX 76108

Dear Sir:

With reference to our order No。 W 98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。

We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。

Yours sincerely，

(Signature)

投诉信英文范文 篇四

Dear Sir,

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

Donna

投诉信英文范文 篇五

Dear Sir:

With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。

We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。

Yours sincerely，

Li Ming

投诉信英文范文 篇六

Dear Sir/Madm:

Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again.

with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.

with all our best regards and wishes!

yours,